How do I search for a product?
There are a number of ways you can search for a product until you find exactly what you're looking for.
The most relaxing way to shop with us is to browse through the categories at the top of the web-page and then refine what you are looking for by clicking on each section.
Alternatively, if you know exactly what you want, just type in the product or brand into our search facility (top right of the Website) and we will find you everything related to your specific search.
- Departments
- Explore exclusive products
- All brands
- Find your favorite brand in our All Brands list featured on the top right of the Home Page.
- Find as you type search box
- Try entering a Company, Category or Key Phrase (ie. lined notebook) into our Search box. Keep an eye on the suggestions which will be displayed as you type for a faster search.
Product details
The Product Page allows you to take a closer look at the item details before adding it to your Cart.
Look at the alternative pictures that are available for the product. As details are essential, make sure to click on the image and enjoy a full-page zoomed view of the product.
Can you give me more information on a product?
We try to publish as much useful info as we can about all our products, to help you buy the things that will suit you best. The product page for every item includes sizing, a detailed description, care instructions, and most importantly, plenty of images.
If there is anything further information you feel we need to put on there to help you, just let us know what information you'd like to see and we'll do our best to include it.
I have seen a product but it no longer seems to be in stock.
We cannot provide a return label. Please also try to use Postal service when returning as that is by far the lowest cosWe know how frustrating it can be when you have your heart set on an item and you go to buy it but it's out of stock.
However, some of our most popular products will run out very quickly so you do need to be quick and get it before someone else does. As we try to keep our products fresh, we add hundreds of new items every month so you might just find something similar to the one you were looking for.
Can I use more than one promo code?
Only one promo code can be used per order. Cannot be combined with other offers or applied to previous purchases.
Do you have a catalog?
Sorry, we don't have a catalog.
How do I know if your products are authentic?
All of the products we sell is guaranteed to be authentic. When you buy from Fallindesign, you know that you are buying authentic products. All of our items originate from registered factories or wholesaler with invoices of authenticity from the respective manufacturer. All of our items come with original packaging and authenticity tags from the manufacturers. So WE GUARANTEE THE AUTHENTICITY OF ALL OUR PRODUCTS 100%. Fallindesign promise to provide you with the highest quality authentic Korean products at a reasonable prices.