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Regarding Shipping Delays Due to Chuseok Holiday

Regarding Shipping Delays Due to Chuseok Holiday

Dear Valued Customer,

We wanted to inform you about potential shipping delays due to the upcoming Chuseok holiday in Korea.

Shipping Delays:

  • Orders placed on or after September 13th will be shipped on or after September 20th.
  • Most shipping carriers will be closed during the Chuseok holiday, which will prevent us from shipping orders during this time.
  • Please note that there may be additional shipping delays after the holiday due to a surge in order volume.

Special Offer for Orders Placed Between September 13th and 20th:

To thank you for your patience, we are offering the following special benefits for orders placed between September 13th and 19th:

1. Free Standard Shipping on orders over $49:

  • Applicable countries: United States, Hong Kong, Indonesia, Malaysia, India, Japan, Singapore, Taiwan, Thailand, Australia(AU$69)

2. 15% of your purchase amount will be credited to your store account:

  • Must be a registered member to receive store credit.
  • Store credit will be applied to the product purchase amount (excluding shipping fees).
  • Store credit will be automatically added to your account after your order is shipped. You can check your store credit balance by signing in to your account.
  • Store credit is valid until December 31, 2024.
  • Store credit can be used at checkout.

We apologize for any inconvenience this may cause and appreciate your understanding.

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